What are the delivery charges?送貨費是多少?
DR.SAFETY offers door to door shipping to addresses in Hong Kong.
We want your shopping experience with us to be safe and convenience.
DR.SAFETY提供門到門送貨到香港地址的服務。
我們希望您在我們的購物體驗安全,便捷。
Hong Kong Island
$400 per each time of one destination or self pick-up
香港島
一個目的地或自行領取的每次$400
Kowloon district
$300 per each time of one destination or self pick-up
九龍區
一個目的地或自行領取的每次$300
New Territories
$350 per each time of one destination or self pick-up
新界
一個目的地或自行領取的每次$350
Other islands (please call 2686-1118 directly to confirm)
or self pick-up
其他島嶼(請直接致電2686-1118確認)
或自取
Will you send me an email to confirm that you’ve received my order?您會給我發送電子郵件以確認您已收到我的訂單嗎?
Absolutely. As soon as we receive your order, we’ll let you know. Your order will be accepted when we ship the product or deliver the service to you.
絕對。 收到您的訂單後,我們會立即通知您。 當我們運送產品或向您提供服務時,您的訂單將被接受。
How do I check the status of my order?如何查看訂單狀態?
You can view your order status in one of two ways:
可以通過以下兩種方式之一查看您的訂單狀態:
If you’re a registered DR.SAFETY.com customer, simply login to My Account and click View my Orders.
如果您是DR.SAFETY.com的註冊客戶,只需登錄“我的帳戶”,然後單擊“查看我的訂單”。
Alternatively, you may check your order by emailing us directly using Contact Form.
或者,您可以使用聯繫表直接給我們發送電子郵件來檢查您的訂單。
Can I have my purchase shipped overseas?
我可以將購買的商品運到國外嗎?
Absolutely ! You can email us your destination country in order to confirm the shipping charge before ordering.
絕對!您可以通過電子郵件將您的目的地國家/地區發送給我們,以便在訂購前確認運費。
Does DR.SAFETY ship to PO box addresses?
DR.SAFETY是否運送到郵政信箱地址?
We need someone to sign for delivery, so we can’t ship to PO Boxes.
我們需要有人簽收,所以我們無法運送到郵政信箱。
What happens if I’m not at home when your courier arrives?
如果快遞員到達時我不在家怎麼辦?
Our courier service team would call you before they come to the address.
我們的快遞服務團隊會在您到達地址之前給您打電話。
What payment methods can I use?
我可以使用哪些付款方式?
DR.SAFETY accepts Visa and MasterCard and PayPal.
DR.SAFETY 接受 Visa,MasterCard和PayPal。
Does DR.SAFETY accept credit cards issued outside Hong Kong SAR?
DR.SAFETY是否接受在香港特別行政區以外發行的信用卡?
We accept cards issued worldwide.
我們接受全球發行的卡。
Can I change or cancel my order after it’s been placed?
下訂單後可以更改或取消訂單嗎?
We start to build your computer shortly after your order is placed. It’s not always possible to cancel these types of orders, so it’s best to check with our customer service team as soon as possible if you change your mind.
下訂單後不久,我們便開始為您構建計算機。 並非總是可以取消這些類型的訂單,因此,如果您改變主意,最好盡快與我們的客戶服務團隊聯繫。
